May 6th through the 12th is National Nurses Week. To celebrate, we're introducing you to Tracy Jasper, a Medliminal Nurse!
Tracy Jasper, RN
Proud Mother, Grandmother, and Medliminal Nurse
After we run medical bills through H-CATtm, our Medliminal nurses work diligently to identify non-compliant charges on those bills. In celebration of National Nurses Week, we took some time to interview one of our nurses about her life, nursing as a career and her views on our industry.
Tell us a little bit about yourself.
I am happily married to my wonderful husband Mike and a proud grandmother of a beautiful granddaughter who just turned two. On my off days, I love spending time with my family and when I am not with my family I love being outdoors traveling, camping in my camper, (no tent camping for me) fishing, kayaking, bike riding, hiking, running and watching sporting events (especially a Nationals baseball game from Club 24 at the Nationals Park, that was a real treat! Thanks, Medliminal).
Nursing is my second career, I started out working in The Department of Social Services financial dept. I always had a dream of being a nurse and helping people but I thought my time had run out, until I spoke with a friend that said, “YOU are never too OLD, YOU are never too YOUNG to be SMART”, go after what you want. I have been a nurse now for 13 years, most of my career I have worked as a perioperative nurse. Which means: Surgery- Pre-OP nurse, Operating Room nurse and Post -OP nursing.
What drew you to Medliminal?
I have always liked change and I was ready to learn something different. I saw the job posting on Indeed and decided to send in my application, really having no clue what the job was about. So, I did some research and said, “I might like this”. I was hired September 2018 and never looked back. I absolutely love this job. The biggest adjustment is sitting for a long period of time, but I think I’m doing just fine.
How has being a Registered nurse helped you with your work at Medliminal?
My title here at Medliminal is “Level 1 Claims Analyst”, which means I review claims for our clients by looking over a detailed itemized statement of services line by line looking for billing errors. My clinical background and critical thinking skills as a nurse help to identify items or services that are not separately reimbursed. When reviewing you are looking at the whole scenario, medical records are not needed to identify non-compliant charges. For example, checking for duplicate charges means making sure you are not being charged twice for a service or procedure, if you look at an itemized statement it is easier to notice that sort of error.
How do you define success?
The late Stephen Hawking communicated “However difficult life may seem, there is always something you can do and succeed at” I would think of this throughout my nursing career. Nursing is a difficult but a fulfilling career, treat people the way you want to be treated and you will have success.
What do you like most about working for Medliminal?
My favorite part about working at Medliminal is getting a lunch break (free ice cream) and bathroom break ask any nurse here that has worked in a hospital setting and I am sure they will say the same thing. On a serious note, Medliminal is a relaxed atmosphere, with a great staff that is always willing to help when needed. We have training monthly that keeps us nurses educated on different topics. Also, I love when I come into work, I am greeted with smiling faces. I love the teamwork here at Medliminal, we have a great team!
How has Medliminal helped you in your career development?
I love how my job encourages me to take my clinical background a little further in critical thinking, like I said I have been here September of 2018 and am still learning. I love learning something new and am always up for a challenge.
What would you say to prospective Medliminal candidates?
For nursing I would say, this job still challenges me in a different way, just not a clinical setting. Great benefits, relaxed atmosphere and most of all a great team.
What is your proudest moment at Medliminal?
My proudest moment is being asked to do this interview.
If you could pick one theme for Medliminal to turn into a book about the company, what would it be?
The theme would be “reducing healthcare costs”.
What are your hopes for Medliminal?
I want our company to continue to grow. It’s exciting to see where we have come even since I've started.
Why do you think it's important to educate people about overbilling?
Encouraging people to look at the charges closely on an itemized statement to see if something looks off can save them money and save the industry as a whole money.
What is one thing that you wish everyone knew about medical bills?
You can dispute your bill if you see something that looks off. Like I have said before, ask for that itemized statement. Look over it very carefully. If you have questions, ASK someone.